Private office · Service blueprint
One relationship. Independent expertise.
A considered digital workspace for clients, professionals and the people who coordinate their work. Each sees a different view of the same journey.
Interactive design study · fictional records only · no login, upload, signature, payment or transmission.
01 / Perspective
Choose whose desk to open.
The same matter has three distinct viewpoints. Permissions, responsibilities and next actions change with the role.
02 / The service journey
From first conversation to handover.
Select each stage to see the action and the boundary of responsibility at that moment.
03 / A working demonstration